Carter Valve Co., Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone / WhatsApp number
- Company name
- Country / region
Inquiry Information
- Product requirements
- Quantity and specifications
- Project details
Technical Data
- Pages visited
- IP address
- Browser type
- Device information
We only collect the minimum information required to support your inquiries and provide professional solutions. Your data is handled with strict confidentiality and used solely for communication and service purposes.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotations
- Offer technical support and solutions
- Improve our website and services
- Communicate updates or relevant information
We do not sell or rent your personal data to third parties.
3. Cookies
Our website may use cookies to improve user experience, analyze traffic, and optimize performance.
You can disable cookies through your browser settings if preferred.
4. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party tools (such as analytics or messaging services) to improve our website. These services may collect limited information as required to perform their functions.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
To exercise these rights, please contact us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: https://carterus-valve.com
We comply with applicable data protection laws including GDPR where applicable.